Candle Scent Guarantee

Our Commitment

Choosing scents online can be hard. That’s why we stand behind every candle we make, so you can shop and gift with confidence.

Guidelines

To keep things fair and simple:

  • Requests must be made within 7 days of receiving your order
  • Candles must be unused

Please note:

  • Return shipping costs are covered by the customer
  • Original shipping fees are non-refundable

How it works

  1. Include a photo of the candle
  2. Email us at hello@jervoisroadgifts.com 

Scented Candles

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Frequently Asked Questions

Can I customise my corporate gift boxes?

Yes. We can personalise your gifts with branded labels, company colours, a personalised message or other custom touches to suit your business.

Is there a minimum order?

Whether you're ordering a small batch for your team or a larger order for clients or events, we'd be happy to discuss a solution that works for you.

How long do corporate orders take?

Most corporate orders are ready within 2 to 4 business days, depending on the size of your order and any customisation required. If you're working to a deadline, let us know and we'll provide an estimated turnaround.

Do you deliver corporate gifts across New Zealand?

Yes. We deliver corporate gift boxes throughout New Zealand, making it easy to send gifts to clients, employees and offices nationwide.