Refund policy

Returns

• Returned goods must be new and unused condition. Please include the order confirmation in the return parcel.
• Once we have received the product, please allow 3 to 5 business days for processing your refunds.
• The customer is responsible for return shipping.
• If you wish to return your purchase, please email us at hello@jervoisroadgifts.com  we will provide details on where to send your return.

Damaged Items

We make sure that your products will be delivered to you in the highest quality and in great condition. The shipping carton may normally arrive with some slight wear. However if damage has occurred to the product(s) inside, please email us at hello@jervoisroadgifts.com and we are happy to assist you.